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Back up your device to iCloud, with iCloud Keychain enabled to use Instant Restore.Make sure you are running the latest version of the Duo Mobile App on your current iOS device.Recovering Duo-Protected Accounts from a Protected Application.Recovering Duo-Protected Accounts with Instant Restore.Enable Duo Restore for Third-Party Accounts.
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If you are a Duo Mobile end-user (not an administrator) and are looking for help configuring Duo Restore beyond the instructions here, or if you are not sure if your organization permits use of Duo Restore, please contact your organization's IT help desk for assistance. Delete the restored Windows offline access account from Duo Mobile before reactivating Windows offline access. Reactivation of Windows offline access creates a second offline access account.
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